With Thanks on Veteran's Day

Veterans are a cornerstone of our team at TransCor, and we wouldn’t be the company we are today if it were not for their dedication and continued service to our country. For us, Veteran’s Day is particularly meaningful — both for its history and what it means for the men and women we work alongside. Veteran’s Day has always been about sacrifice, peace, and justice — values the TransCor team pursues every day.

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John Diffenderfer
TransCor Opening New Field Office in Oklahoma

I am very pleased to announce that we will be activating a new Transportation Field Office at the Cimarron Correctional Facility, located in Cushing, Oklahoma. The transportation scope of work for CCF will include 10,800 monthly miles (with a 400 mile radius) in direct support of the US Marshals Service.

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John Diffenderfer
Response to Tropical Storm Marco and Hurricane Laura

Update: All resources previously placed on standby to assist in the potential evacuation of the Houston Contract Detention Facility (HCDF) and the Corpus Christi Reception Center (CCRC) have been instructed to stand down. My sincere appreciation to the Operations Leadership Team and all of the uniformed staff from HCDF, Eden, and STFRC that responded on such short notice Tuesday evening. Very grateful!

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John Diffenderfer
Celebrating 30 Years of Public Service

Since 1990, TransCor has achieved numerous milestones. Each passenger and mile is a testament to the countless hours, decisions, and sacrifices made by our team. And while it's rewarding to look back, it is even more exciting to look forward and appreciate the progress that is being made and the milestones yet to come.

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John Diffenderfer
The True Meaning of Independence Day

As we celebrate our nation’s independence later this week, I'm reminded once again of the riveting words of former President Ronald Reagan, "Freedom is a fragile thing and is never more than one generation away from extinction. It is not ours by inheritance; it must be fought for and defended constantly by each generation." I add my own voice of thankfulness and gratitude to those who fought defending our freedom and this great nation of opportunity, promise and hope.

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John Diffenderfer
Through the Challenges, We Serve Together

I truly believe we are all in this together. Now more than ever, as it relates to the pandemic or the demonstrations throughout our country, public and private sector organizations, non-profit and for-profit companies are all working together for the betterment of humankind. And we too must do our part to better the public good.

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John Diffenderfer
Our Guiding Principles During National Grief

As the national pain and outcry from the tragic death of George Floyd is coupled with past and present acts of racial injustice, our entire nation and especially the Black Community, are feeling an overwhelming sense of unease, frustration, and sorrow. The death was an atrocity. We all stand united in horror and grief, alongside his family, his community, and our neighbors.

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John Diffenderfer
Preparing for Increased Activity

Over the past three weeks there has been a measured increase of both trip activity and mileage. This is very encouraging news for TransCor and the industry. And although the national supply chain is experiencing understandable stresses, our PPE inventory is well managed and provided. At the same time, we are making initial plans for a phased reopening of the Central Office on June 15th. I look forward to seeing all of you soon.

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John Diffenderfer
On Memorial Day

Next Monday, May 25, 2020, is Memorial Day, a day when we pause to remember our fallen heroes: the men and women who answered the call of freedom and paid the ultimate sacrifice. This year, restrictions unlike any our country has experienced before that are being necessitated by the Coronavirus pandemic will cause many traditional activities to be postponed or cancelled. Therefore, Memorial Day will likely be celebrated much differently this year than it has been in the past.

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John Diffenderfer
Our Mission During These Unprecedented Times

The collective work being accomplished by our team continues to be vitally important. As part of the Essential Critical Infrastructure Workforce, please know that people are depending on TransCor. Throughout TransCor's admired history we have always been led by our Mission Statement and Guiding Principles. During this unprecedented time please join me in recommitting ourselves to both.

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John Diffenderfer
Gratitude During National Correctional Officers and Employees Week

You exemplify professionalism and strength in the face of a difficult and often dangerous work environment. Along with my sincere appreciation for each one of you, I am profoundly grateful to CoreCivic and their Federal and State Partners for entrusting TransCor with the opportunity to serve. At a time when so many companies are faced with difficult business and employment decisions, I am incredibly proud that our industry is recognized by the Department of Homeland Security as an Essential Critical Infrastructure Workforce.

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John Diffenderfer
Mandatory Masks and Other Changes for COVID-19

We continue to monitor the current COVID-19 health crisis very closely. Throughout these rapidly changing developments, the health and safety of our employees and those entrusted to our care remain our top priorities. Therefore, in the interest of further safety measures, this week we announced a plan for mandatory use of masks by all TransCor staff assigned to CoreCivic facilities.

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John Diffenderfer
Changing Schedules and Needs for COVID-19

Over this past weekend, the U.S. Immigration and Customs Enforcement (ICE) temporarily suspended transportation activity at the Stewart Detention Center in Lumpkin, GA. In response, we have redirected the priorities of the impacted staff and resources during this brief period of pause. Similarly, we have also recognized some limited scheduling disruptions and understandable reductions of trip activity in other areas of our operating network.

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John Diffenderfer
Announcing the Hero Bonus Program

As part of the Critical Infrastructure Industry, our company is unique in not experiencing furloughs or service interruptions. Instead, our employees continue to provide a valuable role in the service we provide to CoreCivic and their partners every day. I want you to know that the leadership team appreciates everything you do every day, but especially during this challenging time. We can’t thank you enough for your continued commitment to excellence.

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John Diffenderfer
Adapting as an Essential Workforce

During challenging and uncertain times it would be far more tempting for some to observe from afar. But that is not who we are! Since 1990, TransCor has provided an innovative solution to government agencies seeking safe, secure and humane transportation of those entrusted to our care. We are still providing and continually improving upon this service 30 years later. I am so proud of this company and the commitment you are making each day to ensure we fulfill our mission.

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John Diffenderfer
Courage and Communication in Corrections Transport During COVID-19

At a time when "business as usual" is not an option, we have and will likely continue to introduce temporary protocol changes and practices that best support our mission. Because of this, I strongly encourage each leader to communicate daily with their respective team members. No one really knows how long this will last, but we are positioned well and prepared for tomorrow and the days ahead. What I do know is that I have great confidence in each of you and our resolve as human beings.

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John Diffenderfer
Well-Being During Challenging Times

As we continue to recognize that this is our new normal for the time-being, I encourage you to take care of your own physical and mental well-being. Below are some tips that I encourage you to take advantage of to provide a positive distraction from your challenging days:

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John Diffenderfer
Update Regarding COVID-19

At present, the Central Office and all of our field offices remain open. As a public safety provider, we fall into the Critical Infrastructure Industry of essential work. Our role is vital to ensuring that safe, secure, and humane transportation is readily available to the Federal and State Partners we serve. The leadership team along with many subject matter experts across the industry are working diligently to address these shifting needs.

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John Diffenderfer